This is our core business. We have over 30 years collective experience, as well as direct support from key manufacturers, particularly Lewmar for whom we handle requests involving custom or heritage units. We've also refurbished the windows for the lifeboats since 1989 too.
Manufacturers typically sell off the shelf products (we term Catalogue items) as well as Custom units designed for specific craft. As spares, they typically support the catalogue units well after they become obsolete, but this is normally not the case for custom units which often become unavailable rather too quickly.
Ironically it is often the premium brands eg Hallberg Rassy, Grand Soleil, Bavaria, Dufour, Hanse etc whose owners find themselves without direct support. But I'm pleased to say this is where we can and do help.
Ours is a full service option
We don't just refurbish, we provide guidance before you commit, clear terms, assistance with temporary covers (see Lids4Lend options), shipping assistance to/from us and then ongoing guidance and help to aid successful re-installation. We offer a 12 month warranty too. We are sailors that own boats, so we speak your language, share your tales and understand your challenges. Love you as we may we don't want to see you again, just hear of your clear and dry exploits...
Value & Price are not the same thing
We are proud to offer a premium (price) service. We know there are cheaper alternatives which may appear to offer the same, but we know our business. We're leveraging 30+ years experience and know-how, plus the best tools in a clean, dedicated workshop environment. Preparation is everything. In particular cleaning of the frames and preparing the surfaces to ensure excellent adhesion, a key, but time consuming process representing a significant part of the cost. Materials are relatively inexpensive, expert labour is not, which is why we may appear more expensive than some who may consider themselves competitors. Our goal is to ensure your windows/hatches have a long and drip free life, not a quick fix which soon fails, so when you send in a unit we don't expect to see it again, certainly not from the same customer.